Privacy Policy

1. Introduction

Welcome to the official website of the Commissionerate for Afghan Refugees Khyber Pakhtunkhwa (CAR KP). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

2. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily submit them through our website.
• Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This data helps us understand how users interact with our website and improve our services.

3. How We Use Your Information

• To Provide Services: We use your personal information to respond to your inquiries, provide information about our services, and communicate with you.
• To Improve Our Website: Usage data is used to analyze trends, administer the site, and gather demographic information to improve user experience.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, as long as these parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

6. Cookies

• What Are Cookies: Cookies are small files stored on your device that help us analyze web traffic and improve our website.
• How We Use Cookies: We use cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our website in order to tailor it to customer needs. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

7. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

8. Your Rights

• Access to Your Information: You have the right to request access to the personal information we hold about you.
• Correction of Your Information: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Deletion of Your Information: You have the right to request the deletion of your personal information, subject to certain conditions.

9. Changes to This Privacy Policy

CAR KP reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Address: Plot No. 6, Sector B-1, Office Enclave, Phase-5, Hayatabad, Peshawar, Khyber Pakhtunkhwa.
• Phone: 091-9217080, 091-9217077
• Email: info@carkp.gov.pk

Thank you for visiting our website and for your commitment to supporting the Afghan refugee community.